My Account

Medical Insurance

Log in to Your Account to:

  • Submit a new claim
  • Check the status of a claim
  • Check coverage effective dates
  • Print a temporary ID card
  • Update your personal information
  • Renew your coverage

Fax or mail your medical claim form to our Plan Administrator, Administrative Concepts, Inc., or call them directly if you have questions about coverage or the status of a claim.

Administrative Concepts Inc.
994 Old Eagle School Rd.
Suite 1005
Wayne, PA 19087

 Telephone 1.888.293.9229 (for all inquiries)
Fax 1.610.293.9299
www.visit-aci.com

Keep in mind that is you are using an ISP Plan to meet your university's insurance coverage requirements, you likely will need to submit a waiver form to your university verifying that you have coverage.

Accidental Death and Dismemberment Insurance

Fax or mail your accidental death and dismemberment claim form to the applicable insurer, or call them directly if you have questions about coverage or the status of a claim.

CHARTIS Accident & Health Claims Department
P.O. Box 25987
Shawnee Mission, KS 66225-5987

 Telephone 1.800.551.0824
Fax 1.866.831.3636


ACE American Insurance Co
1 Beaver Valley Rd
PO Box 15417
Wilmington, DE 19850

 Telephone  1.800.336.0627
Fax 1.302.476.6154

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