Manage Your Account

ISP provides members with a variety of insurance solutions offered through several different insurance carriers. We understand that navigating the healthcare system in the U.S. can be confusing. That's why all the plans we offer include online tools that make managing your insurance plan easy and convenient! Upon completing your enrollment into one of our plans, you'll be sent a confirmation email which includes helpful and important information regarding your purchase and instructions on accessing your ID card, managing your account, and more.


If you are unsure of your member ID # or which plan you have purchased, please refer to the confirmation email you received at the time of purchase. If you can’t locate that information, don’t worry. Our team is here to help and can answer any questions you may have!


Start by identifying your plan below... 


For members covered under the Trail Blazer & Pioneer Elite* Plans:

Renew/Extend Coverage: To purchase additional coverage, you may simply re-enroll by selecting your school from the drown down menu on our enrollment page,, OR by logging into your Member Portal account.

Download ID Card: Using the Member Portal

Update Your Contact Information/Confirm Coverage Dates: Using the Member Portal

View/Manage Claims: Via ACI Claim Status

*For Pioneer Elite members covered under a GeoBlue plan: Download your ID card and manage your claims via the Member Hub. After enrolling into the plan, you'll receive a separate confirmation email from GeoBlue within 24-48 business hours after your enrollment prompting you to create your account. 

For members covered through IMG:

IMG Patriot Travel Medical, Patriot Exchange, Student Health Advantage and more…

Members should refer to their confirmation email which includes many helpful resources. Additional resources can be found below.

Renew/Extend Your Coverage: Members can simply re-enroll using our website, OR use the renewal feature here.

Member Login: Account access for general plan information and claims.

Access Your Plan Documents: Download your coverage certificate, ID card, visa letter, and more.

For members covered through GBG:

Global Explorer (OPT), Global Student Navy, Property Guard and more…

Renew/Extend Coverage: You will need to complete a new enrollment using our website or directly here

Member Login: Access your ID card & policy, manage claims, and more.

        For optimal viewing, please use Google Chrome.

For members covered under the BETA Scholastic Evacuation & Repatriation Plan:

Renew/Extend Coverage: You will need to re-enroll here.

Access Plan Documents: Access your ID card, certificate, and more.



Need assistance? 


Our team is standing by to help with any questions you may have. If you are having trouble accessing your ID card or member account give us a call at 1-877-738-5787 or email us at and we'll respond to your inquiry shortly.